carolinainmymind

can't you see the sunshine….

How many times…

How many ways do I need to change our address with our health insurance companies?

 

Last summer, while still in Italy, I had to research and select our supplemental health insurance plans.  One of the most frustrating experiences I have had.  It drove me to tears several times and I always had to have a glass of wine after wards.  Anyway, with the help of several patient ladies here in Raleigh, I picked two companies.  Coventry for Ben and Humana for me.  When signing up I did not want to use our condo (where we are living now) address because the property was rented at the time.  I did not know the renters and did not feel comfortable having insurance related mail sent to that address.  I could not use our address in Oxford because these plans are not offered in Oxford.  I asked our friend Cathy, who lives in Raleigh, if we could use her address.  No problem.  So we did.  Immediately mail from the insurance companies started coming to Cathy.

January arrived and so did we.  Cathy brought us a box of mail, all insurance related.  As the end of January approached and our condo address became available to us I started to change our address with everyone, insurance included.  With the insurance companies I sent pieces of paper changing our address.  I went online and changed our address.  I called customer service and changed our address.

February came, still Cathy was bringing us insurance mail.   I sent pieces of paper changing our address.  I went online and changed our address.  I called customer service and changed our address.

March came, still Cathy was bringing us insurance mail. I sent pieces of paper changing our address.  I went online and changed our address.  I called customer service and changed our address.

April came, still Cathy was bringing us insurance mail. I sent pieces of paper changing our address.  I went online and changed our address.  I called customer service and changed our address.

May came, still Cathy was bringing us insurance mail.  By now I have pretty much had it.  Coventry, Ben’s insurer is the worst.  They want to chat with him over the phone to see how he is doing.  But first, they have to confirm they have the correct person by reviewing his birthdate and address.  When they start rattling off Cathy’s address I end the conversation.  “If you can’t get our address corrected, I don’t have time to talk to you.”  I am still sending pieces of paper changing our address.

End of July, Cathy brings more insurance mail, including these.

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What are these?  Greeting cards from my health insurance company, sent to Cathy’s address.  One to welcome summer and one for 4th of July.  Guess what… I don’t want greeting cards from my health insurance company, I would really rather that you cover more of the cost of my $100 prescription.  And I certainly don’t want them sent to an address that I have spent 6 months trying to change.  Is it an evil plot to raise my blood pressure so that I need a whole new prescription?

 

 

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